Refund Policy

The Artistic Threads offers an unconditional, 7 day money back guarantee, if customer is not satisfied. We guarantee a full refund if you are not satisfied with a logo digitized by The Artistic Threads. You need to provide a scanned sew-out, which will be used by our accounts department for a refund and to show our digitizers how to enhance their quality. Our customers are important to us, and we want to make sure that they get the maximum quality output from The Artistic Threads.